Chili Station Phone

Submitted by cmurtaugh on Sun, 03/12/2017 - 07:46

The Chili Station phone has been reconfigured and we now have an IP phone at that base. This phone

is the same phone as what we have at the HVA Station. So any call that comes in to our main number

585-334-4190 will ring at Chili also. Guidelines that we are going to try to follow is if phone rings more

the 3 times Gabrielle is occupied and someone needs to answer the phone. Chili can transfer just like

we do at HVA and the Chili Ext is 151. Also the main Chili number (889-8614) will now ring only at

Gabrielle’s desk # 444-0958. She will answer “Chili Ambulance” on that line. All other lines should be

answered “Henrietta Ambulance.” The public is not yet fully aware of the CHS name. We are

preparing a full PR campaign, however in the interim we don’t want to confuse callers by answering

CHS.